Sinopec boasts the largest nationwide service station network in China, covering urban and rural areas, along arterial roads and highways and on waters. Sinopec’s service stations offer premium service and products including gasoline, diesel, kerosene, lubricants, convenient-store service and non-fuel products for government organizations, businesses, agricultural and private consumers. Sinopec played a significant role in ensuring the stable supply of refined oil products through its vast network to the Beijing Olympics and the disaster-stricken areas hit by snowstorms.

In recent years, the Company's Oil Products Sales Dept. has designed and implemented a number of measures to ensure an effective long-term service stations management mechanism. These measures, including 'Star Stations Campaign', 'Quality Service Campaign', 'Safety Management Campaign', station operators' skill contest, setup of fuel cards customer service centers and releasing of public supervision phone numbers 95105888, 95105988, etc, helped build the Company's brand awareness and image, and sharpened the Company's competitive edge.

Standardized and Professional Management

Strict regulations and standardization system are established in the process of design, construction, management and service for Sinopec’s service stations. The management of this system will be further improved in line with changes in consumers’ psychology, habit and behavior as time goes by.

Crackdown on Counterfeit Trademarks And Safeguard Legitimate Rights And Interests

As Sinopec is well received as a famous brand, some private-owned service stations camouflage themselves in Sinopec trademarks, which badly impairs Sinopec’s brand image and damages consumers’ interests. Sinopec has further cracked down on counterfeit trademarks and forced the shutdown of counterfeit service stations by administrative and lawful means. We hope consumers will be able to correctly discern those fake stations and encourage them to report unlawful uses of Sinopec trademarks to Sinopec Refined Products Marketing Dept. or local Sinopec subsidiaries.

Status Quo of the Counterfeit Sinopec Service Stations

Currently, private-owned service stations in the disguise of Sinopec trademarks are geographically sporadic with some in remote countryside. The crackdown efforts have encountered certain difficulties due to intended obstructions. In particular, some private owners of these service stations are of little legal awareness, which brings difficulties to the shutdown efforts of persuasion and lobbying. However, due to the prolonged time needed for going through legal procedures, Sinopec still has a long way to go if it wants to shut them all down through legal processes.

How to Discern Counterfeit Service Stations

First of all, color, graphics and characters will be easy to discern. Authentic Sinopec service stations are spectacular in appearance with comprehensive facilities. Sinopec station staff wear uniforms with specific numbers and use standardized service language. Generally, there’s a registration certificate in Sinopec service stations with unified codes and characters of Sinopec ** Service Station.
A price board and a service items board with Sinopec logo are usually hung on the wall. Oil products of Sinopec service stations are purchased from legal channels with good quality. Stations with a pungent odor of heavy oil are counterfeit stations. In addition, many Sinopec stations are now accepting IC card for fueling, which could help customers recognize the authentic Sinopec stations.

Non-fuel Product Business

Sinopec initiates and expands its non-fuel product business based on professional operation through its largest nationwide service stations network to provide convenient and fast-track services for customers. Our non-fuel products businesses cover a broad spectrum of 24-hour retail stores, vehicle maintenance, fast food and advertising, etc. When fueling at Sinopec stations, customers have access to various value-added services including delicious fast food, snacks, soft drinks, cigarettes and liquors, accessories for vehicles as well as vehicle facelift, change of fuels and repair.

With the development of non-fuel product businesses, Sinopec service stations network is now able to provide all-round services for customers with comprehensive functions, high-quality services, relatively strong competitiveness and high brand value.